Independent workplace investigations are evolving to reflect the changing priorities of modern organisations, and ibex gale is leading this transformation across the UK. With employee wellbeing, psychological safety and organisational culture taking centre stage, ibex gale supports employers in conducting investigations that balance procedural integrity with fairness, respect and trauma-informed practice.
A workplace investigation provides a formal framework for addressing serious workplace concerns, including misconduct, bullying, discrimination and whistleblowing. While these processes have traditionally focused on compliance, ibex gale is demonstrating a different approach. Its team of specialist investigators applies trauma-aware interviewing techniques, structured approaches to minimise bias and strong interviewee support, enabling sensitive cases to be handled with both accuracy and compassion.
“Our goal is to uncover the truth while minimising harm and delivering fair, impartial and evidence-based investigations,” said Shelley Morgan, Joint Head of Investigations at ibex gale.
Through their specialised services in grievance and disciplinary investigation support, sexual harassment investigations, and whistleblowing and protected disclosure cases, ibex gale has become a trusted partner for organisations seeking both clarity and care in their internal processes. Their approach actively reduces re-traumatisation, ensures confidentiality, and allows employees to feel heard and respected, not interrogated.
This focus on trauma-informed HR investigations is more than best practice, it’s fast becoming a strategic necessity. Employers who take a purely procedural approach risk not only flawed outcomes, but reputational damage, legal liability and internal distrust. Recent cases across healthcare, education and the charity sector have highlighted the consequences of poorly managed investigations, with significant fallout for both staff and leadership.
ibex gale supports clients ranging from SMEs to FTSE-listed firms, often stepping in when internal teams are too close to the issue or lack the specialist expertise required. Their work spans investigations, employee relations, culture, change and governance and assurance.
Crucially, they offer a fresh, people-first methodology for handling bullying, harassment and discrimination investigations, helping businesses maintain fairness while managing risk.
As public scrutiny grows around how organisations handle complaints, there is increasing pressure for employers to move beyond ‘tick-box’ HR responses and adopt more thoughtful, values-led practices. In this environment, ibex gale’s trauma-informed investigation approach offers more than legal defensibility; it builds trust.
Whether an investigation involves senior leadership, safeguarding concerns, or long-running internal disputes, the team at ibex gale brings clarity, independence and care to every step of the process.
About ibex gale
ibex gale is a specialist consultancy of HR professionals and former employment lawyers, with expertise in workplace investigations, employee relations, workplace culture, change management, and governance. Committed to trauma-informed practices and psychological safety, ibex gale partners with organisations to deliver investigations that combine professional rigour with compassion.
