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Half of adults want more effort from partners on Valentine’s Day

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Valentine’s Day has been dubbed a waste of money with novelty mugs and cheap underwear amongst the worst presents.

More than half of the 2,015 adults polled, said their partner should make more effort, rather than splurge on presents they don’t even want.

Respondents reported the rubbish gifts they had received included ‘wrong’ perfume, socks, candles and even, a car mat.

But while most said the day of lovers is a waste of time, one in three said they’d be gutted if their better half did nothing to celebrate.

Travel together

The research by Railcard.co.uk, found that one in five said a trip away would be the best romantic gesture with the Lake District top destination in the UK.

Relationship expert and coach, Sarah Louise Ryan, said: “Couples who travel together often end up more fulfilled and happier in their relationship.

“There are many reasons for this; inclusive of the fact it encourages communication and can deepen feelings of commitment as they plan their trips ahead of time, looking towards the future.

“Travel allows more opportunities for romance and time outside of the day-to-day routine, meaning romantic sparks can be reignited.

“Where flowers and chocolates can play a part, this Valentine’s Day I’d encourage all couples to carve out some time to book and experience a romantic getaway, whether for a day trip or a long weekend.”

The study also found 36% had considered a trip together as a way to rekindle a floundering relationship.

THE MARRAKECH ROOFTOP WITH 40,000 GOOGLE REVIEWS, MORE THAN MADISON SQUARE GARDEN AND THE HOLLYWOOD SIGN

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LONDON, UK, 16 September 2026 – La Pergola, a rooftop restaurant and jazz venue inside Marrakech’s Riad Monceau, has crossed a notable milestone with more than 40,000 Google reviews. With a 4.8-star rating, its review total now exceeds those of several famous landmarks and attractions, including New York’s Madison Square Garden, Dubai’s Burj Al Arab and Los Angeles’ Hollywood Sign.

The achievement puts La Pergola at Riad Monceau in an unusual position for an independent hospitality venue, with its Google review volume now exceeding that of a wide range of globally recognised destinations.

Its more than 40,000 reviews place La Pergola ahead of attractions across several major international cities. These include Madison Square Garden in New York, the Taj Mahal Palace in Mumbai, the Burj Al Arab in Dubai and the Hollywood Sign in Los Angeles.

La Pergola also has more reviews than Kensington Palace, the Guggenheim Museum, Shakespeare’s Globe and Marrakech’s Bahia Palace.

Current approximate Google review figures include:

· La Pergola, Marrakech: 40,000+

· Natural History Museum, London: c.37,500

· Madison Square Garden, New York: c.35,000

· Taj Mahal Palace, Mumbai: c.34,000

· Kensington Palace, London: c.32,000

· Guggenheim Museum, New York: c.27,000

· Shakespeare’s Globe, London: c.25,000

· Bahia Palace, Marrakech: c.24,000

· Hollywood Sign, Los Angeles: c.15,000

The scale of the review total is particularly notable for an independent venue located within the Marrakech medina. La Pergola sits at Riad Monceau, only moments from Jemaa el-Fna, offering rooftop dining and cocktails alongside a strong live music identity. Gnawa Jazz is central to the wider Riad Monceau experience and helps define the atmosphere of the venue.

Google reviewers from around the globe commented:

Olivia Köhler said: “Absolutely loved this place! The ambiance was amazing, the atmosphere was vibrant and the food was absolutely delicious. Everything was beautifully presented and full of flavor. A very special thank you to our waiter Simo, who was incredibly friendly, attentive and welcoming. He really made us feel comfortable and made the whole evening even more enjoyable. Fantastic service, great vibes and truly delicious food – we had such a wonderful time and would definitely come back!”

Cunning Fox added: “Probably our favourite restaurant that we visited while in Morocco! We came here on the first night and it set a great example for the rest of the trip. We booked a table quite late during the night so that we could eat while listening to the jazz band playing downstairs. The Crying Kefta was really tasty and had a spice level to it. The tacos were also really good and came with a dip that added to the flavour. Overall, I would definitely recommend trying here!”

Mima added: “We had the pleasure of discovering this remarkable jazz bar in Marrakech, a true hidden oasis set atop the terrace of Riad Monceau, overlooking the city in all its beauty. From the very first moment, the atmosphere felt refined, intimate, and effortlessly sophisticated. The jazz music is exquisite, soulful, beautifully performed, and perfectly suited for lingering conversations and complete relaxation. It is the kind of music that doesn’t just accompany the evening but elevates it.”

Marc Antoine, Founder of Riad Monceau, commented: “40,000 reviews is an incredible milestone because every one represents somebody who chose to spend part of their time in Marrakech with us and then wanted to share that experience”.

“When I created La Pergola as Marrakech’s first rooftop venue in 2018, I was deeply convinced that this city, with its multitude of flat roofs and its 340 days of sunshine per year, was definitely THE place where this type of establishment had all the reasons to be. It was just logical, obvious. However, I was far from imagining that the opening of La Pergola would be the beginning of a wave that would make Marrakech, in a few short years, the world capital of rooftops, and that it would become a major asset of the destination.”

Marc Antoine is also the creator of MarrakChef, a Moroccan gastronomic trophy launched in 2012 that highlighted emerging trends in Moroccan cuisine.

La Pergola opened in 2018 as Marrakech’s first rooftop venue, helping establish a format that has become an important part of the city’s hospitality offering. Rooftop venues across Marrakech now combine dining, cocktails, music and views over the medina. La Pergola has developed its own identity around its greenery, elevated setting and jazz-focused atmosphere.

The venue’s popularity can also be seen in demand for tables, with visitors regularly seeking out the rooftop during their time in Marrakech.

Its 40,000-plus Google reviews offer one measure of the international audience La Pergola has attracted since opening.

For more information, visit https://riad-monceau.com/

Dental Treatment Abroad: Planning Your Care After You Return Home

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Finishing dental treatment overseas is only one part of the patient journey. Once you return home, recovery, oral hygiene and access to advice can become just as important. For this reason, anyone considering treatment abroad should look at the clinic’s aftercare arrangements before making a booking, not only at the treatment itself.

Discuss aftercare before you travel

Find out how post-treatment support is provided before arranging your trip. Ask who you can contact once you are back home, how dental concerns are assessed and what happens if you need an examination. Knowing what support is available can give you a clearer understanding of the service provided.

It is also worth establishing the difference between general recovery advice and issues that may require an in-person clinical assessment. Patients should ask whether follow-up visits, adjustments or further travel could result in additional charges.

Make sure you understand your treatment instructions

Before departing the clinic, ask for clear aftercare guidance that relates specifically to your procedure. This may cover oral hygiene, medication, dietary restrictions and when you should attend any planned reviews.

Do not hesitate to ask the dental team to clarify anything that is unclear. Practical instructions that can easily be followed at home are more useful than information that is simply provided at the end of treatment.

Keep important treatment records in one place, including your treatment summary and, where relevant, information about the implant brand and model. These documents can be useful if you need to speak to another dentist.

Understand what to do if you have a concern

Before leaving, confirm which contact method should be used if you have questions or notice a problem. Ask what details the dental team will need, such as a description of your symptoms, when they started and photographs where appropriate.

Online or telephone communication cannot replace an examination in every situation. Patients should know when they need to be assessed in person and should seek urgent local dental or medical care for urgent symptoms instead of waiting for a response from an overseas clinic.

Think beyond the immediate recovery period

Aftercare is not limited to the first few days or weeks. Ask your dentist about the cleaning routine and longer-term review schedule recommended for your particular restoration or treatment.

It is also important to discuss how future appointments will be managed once you are back home. Patients should review any written warranty information carefully, including maintenance conditions, exclusions and the process for dealing with potential complications or problems.

A well-defined aftercare plan should connect the treatment received abroad with regular care and future reviews. Discussing these arrangements before making payment gives patients an opportunity to understand and compare the support available.

How Esnan supports patients after treatment abroad

Esnan Dental Clinics provides support for international patients beyond its Istanbul clinic through its London aftercare partner clinic and liaison offices in London and New York.

The London clinic offers patients a local clinical contact, while the liaison offices help with communication and coordination between patients and the Istanbul team. These services are designed to help patients remain connected to their dental care after travelling home.

Esnan’s patient coordinators and clinical teams offer guidance covering recovery, maintenance and subsequent stages of treatment. This approach combines accessible communication with clinical input to help create a coordinated aftercare experience.

For patients travelling internationally for dental treatment, continuity of care can be an important consideration. Local contact options, ongoing guidance and communication with the team involved in the original treatment can help patients navigate their care after returning home.

Teeth grinding on the rise among young people as aesthetics doctor warns many may not realise they are doing it

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Stress and anxiety are the main factors linked to teeth grinding and jaw clenching, with some people tensing their jaw during the day without even realising it.

Financial pressure can be part of that picture too, particularly younger people dealing with rising living costs, rent, mortgages or job insecurity.

The condition, known as bruxism, can happen while someone is awake or asleep and may go unnoticed until symptoms such as jaw pain, headaches or damage to the teeth begin to appear.

Dr Ed Robinson, one of the UK’s leading aesthetics doctors and founder of Dr Ed Robinson Aesthetics, says many people may not realise how much pressure they are putting on their jaw.

Dr Ed has seen a 50% increase in patients suffering from teeth grinding and jaw clenching at his clinic over the past year.

He said: “Some people know they grind their teeth because a partner hears them at night, but others wake up with a tight jaw, headaches or pain around the face and don’t connect the two.

“If you’re constantly clenching or grinding, you’re repeatedly working the muscles around the jaw, and over time that can become incredibly uncomfortable.”

Dr Ed offers ultrasound-guided masseter Botox to help reduce excessive activity in one of the main muscles involved in clenching the jaw.

Dr Ed said: “For suitable patients, treating the masseter muscle with botulinum toxin can help reduce excessive muscle activity and relieve some of that tension.

“It isn’t about injecting anyone who says they grind their teeth. You need to understand the patient, their symptoms and whether the masseter is actually contributing to the problem.”

Dr Ed uses ultrasound to assess the masseter before treatment. The muscle can vary in size, thickness and position between patients, and ultrasound allows him to see the individual anatomy before deciding where to inject.

He said: “Everybody’s anatomy is slightly different.

“Ultrasound helps me see exactly where the muscle sits and how thick it is, so I can tailor the treatment much more closely to the individual patient.”

Masseter Botox is also commonly associated with facial slimming, but Dr Ed says its use can go beyond cosmetic concerns.

He said: “Botox is usually thought of purely as a cosmetic treatment, but some patients are coming in because they are dealing with genuine discomfort from clenching or grinding.

“It isn’t the right treatment for everybody, and if someone has persistent teeth grinding, jaw pain or damage to their teeth, they should be properly assessed.

“But where an overactive masseter is contributing to the problem, this is one option we can consider.

“The main thing is not to ignore it. If you’re regularly waking up with jaw pain, headaches or noticing damage to your teeth, it’s worth getting checked rather than assuming it will settle on its own.”

Manchester founder launches Someo to help businesses look beyond the CV

Manchester software developer Matthew Cawley has launched Someo, a new hiring platform designed to help businesses discover people based on personality, strengths and suitability rather than starting with a traditional CV.

The idea behind Someo came from seeing first-hand how difficult it can be for someone with little experience to get their foot in the door.

Matthew said: “I watched a young person close to me spend almost a year trying to find work. They were willing to work, they wanted the opportunity and I knew they would make a great employee, but getting to the point where they could actually speak to an employer was incredibly difficult.

“They applied for plenty of jobs and had support along the way, but only managed to get a handful of interviews. Eventually they found work through a personal connection, and that really stuck with me.

“It made me wonder how many good people are being missed simply because they don’t have much to put on a CV yet.”

That experience became the starting point for Someo, which aims to give employers another way to find people who may be overlooked by more traditional recruitment methods.

Rather than putting employment history and qualifications at the centre of the process, Someo builds profiles around a person’s traits, strengths, preferences and the type of working environment they are likely to suit.

Businesses can then create opportunities based on the type of person they are looking for, rather than relying entirely on a list of previous roles and qualifications.

Cawley believes the traditional approach can work well for jobs where specific qualifications or experience are essential, but says there are many roles where attitude and personality can matter just as much.

“A CV is useful, but it can only tell you so much,” he said. “It can tell you where someone has worked before, but it doesn’t necessarily tell you whether they are reliable, whether they will fit into your team, whether they will enjoy the role or whether they genuinely want to work for you.

“For plenty of businesses, particularly smaller companies, those things are incredibly important.”

Someo is intended to be particularly useful for younger people entering the workplace for the first time, but the platform is not limited to any particular age group.

It could also help people returning to work, changing careers or moving into an industry where they do not yet have direct experience.

Cawley added: “The best person for a role is not always the person with the longest CV. Sometimes it is the person who turns up, wants to learn, gets on with everyone and genuinely wants the opportunity.

“The problem is that those qualities can be very difficult to show when the first stage of recruitment is just uploading a CV.”

Businesses using Someo can create profiles and opportunities that focus on what matters to them, while people using the platform can discover roles that appear to fit their personality and preferences.

When there is mutual interest, the two sides can connect and take the conversation further. Cawley is now speaking to businesses about joining the platform and helping shape how Someo develops.

He said: “I’m not trying to tell businesses to throw away CVs or completely change how they recruit. I just want to give them another way to discover people they might never otherwise come across.

“If Someo can help a good person get noticed a little earlier, while helping a business find someone who genuinely fits what they need, then that is exactly what I want it to do.”

CHEC on UK’s Best Workplaces in Healthcare list for 4th year running

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CHEC is proud to announce that it has been recognised on the UK’s Best Workplaces in Healthcare™ List for 2026, launched today by Great Place To Work® UK.

The national healthcare provider, which has headquarters based in Preston and over 30 hospitals across the country, has been ranked in the ‘Large & Super Large’ size category, earning a spot on the list amongst the nation’s biggest organisations.

It is the fourth consecutive year that CHEC, which now includes its private healthcare company, Clarity, has won a place on the list since first being recognised in 2023. The recognition is based on feedback from employees, who highlighted the strong sense of pride, purpose, and community as standout features that make CHEC an exceptional place to work.

Amanda Williams, Chief People Officer at CHEC, said: “We are incredibly proud to be named one of the UK’s Best Workplaces in Healthcare™ for the fourth year running. It’s a testament to the dedication and compassion of our people, who continue to make a difference to provide the best experience for our patients. At CHEC, we believe in building a culture of trust, care, and opportunity, and this award reflects the strength in our team and our CHEC values.

“The manner in which we conduct ourselves as one team is through our values of Caring, Passionate, Togetherness, Listening, and Focus. We believe this is the golden thread that runs through our business and differentiates us from others in this space.

“We have also recently appointed new roles to grow teams across CHEC and continue to do so, offering business-wide opportunities for training and development to get the best from our people every day.”

Globally, the Best Workplace™ survey by Great Place to Work ™ is the largest survey of workplace cultures and people practices. The methodology that creates the Best Workplaces™ lists is one of the most rigorous and highly sought after – and regarded as the ‘gold standard’ of employer awards.

Employees responded to over 60 survey questions describing the extent to which their organisation creates a Great Place to Work For All™. 85% of the evaluation is based on what employees say about their experiences of trust and reaching their full human potential as part of their organisation, no matter who they are or what they do.

Great Place to Work® analysed these experiences relative to each organisation’s size, workforce makeup, and what’s typical relative to their industry peers. The remaining 15% is based on an assessment of all employees’ daily experiences of innovation, the company’s values, and the effectiveness of their leaders, to ensure a consistent employee experience across departments and seniority levels.

Benedict Gautrey, Managing Director of Great Place To Work® UK, said: “Healthcare professionals play a vital role in supporting people through some of life’s most important and challenging moments, making it a sector built on purpose and compassion. However, the pressures facing healthcare workers are considerable, and the UK’s Best Workplaces in Healthcare™ recognise that caring for their people is essential.

“Our research shows that these organisations are creating stronger employee experiences by ensuring colleagues feel heard, supported, and valued through thoughtful leadership and people-focused decision-making. By prioritising wellbeing and trust, they enable their teams to continue making a meaningful difference for others.

“Congratulations to CHEC on being recognised as a UK’s Best Workplace in Healthcare™ and for creating a culture where both employees and those they serve can thrive.”

Founded in 2012, CHEC is a leading provider of high quality, efficient community-based healthcare, delivered together with the NHS. With over 30 hospitals and 65 community treatment centres across England, CHEC makes specialist ophthalmology, gastroenterology, dermatology, and Ear, Nose and Throat (ENT) services more readily accessible in local communities.

What really happens behind the scenes at a leading UK speakers agency

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For Jack Hayes, running a major speakers agency means no two working days look quite the same. His schedule can move rapidly between high-profile talent, corporate event planning, media opportunities and new business, offering a glimpse into the work that takes place behind the scenes at Champions Speakers.

The UK’s event and speaker industry is worth £60billion a year, with keynote speakers alone driving billions in revenue.

Champions Speakers is at the centre of that market, working with high-profile names including Sir Richard Branson, Louis Theroux and Katie Piper, among many others.

Earlier this year, the company was named Small and Medium-sized Enterprise (SME) of the Year at the British Business Awards, with the award presented by George Clooney.

The recognition reflected the agency’s growth as well as its distinctive family-run structure. The business delivers thousands of events every year across 66 countries, with father, mother, two sons and three daughters all playing a role within the company.

Director Jack Hayes is responsible for much of the day-to-day operation and has provided an insight into the meetings, bookings and conversations that fill a typical day at the agency.

“The day kicks off with a 7:30am phone call with Fred Sirieix regarding a new project we are working on.

“It’s an exciting project that has been many months in the making and will ultimately inspire thousands across the country.

“Once I’m off the call the working day starts with preparations for the Champions Showcase at the InterContinental Park Lane, where invitations are being finalised for guests including Derek Redmond, Anthony Barry and Jo Salter. The event will bring clients and prospective bookers face to face with the calibre of speaker the agency represents, from Olympic and sporting figures to those with military and leadership backgrounds.

“By mid-morning I’ve moved on to a meeting where we’re working out the logistics of a major corporate booking: organising 200 copies of John Amaechi OBE’s book ‘The Promise of Giants’ for BP’s annual conference in London. Amaechi, a psychologist and former NBA player, is among the most in-demand keynote speakers on leadership and behaviour change, and his books are frequently distributed to delegates alongside his talks.

“In between, I’m on the phone to a prospective client who’s heard about us through word of mouth, then checking in with the team on the run-up to next week’s events to make sure nothing’s been left to chance. There’s always an inbox of enquiries from speakers wanting to join the agency too, so I’m scanning through those, and keeping half an eye on what our rivals are up to in the market, because standing still isn’t an option in this industry.

“After that it’s lunch. And today I’m dining with Ant Middleton, the former SAS: Who Dares Wins star, to discuss a new speech he is preparing. Conversations like these sit at the heart of our agency’s work, shaping content with speakers ahead of major bookings to ensure it lands with the right audience.

“Back at the office, a team meeting turns to television, with staff discussing the new line-up of contestants for Celebrity Bake Off and identifying names the agency may look to represent. Spotting rising talent before they become mainstream speaker-circuit fixtures is a core part of how our business stays ahead of demand.

“There’s PR to think about too. Our team has been securing organic, back-linked coverage for the business, and this afternoon I’m sitting down to write an op-ed for a national newspaper who’ve been in touch with our PR department. Market awareness runs through the day as well, with time set aside to read The Times to track trends shaping the wider industry, alongside a shortlisting session for future guests on a new podcast focused on parenting. Both reflect our efforts to diversify beyond traditional corporate keynote bookings and into new formats and audiences.

“The day closes with dinner at the Dorchester, at a client event attended by Jo Malone and Brian Cox, underlining the breadth of our contact book, which spans business, science, fragrance and entertainment. Even then, I try to get home in time to tuck the kids in before the day’s properly done.

“It is this range, and the sheer pace of it, that defines life running the bureau. People often assume this industry is glamorous, and parts of it are, and I’d never want to do anything else.

“But behind every keynote speech is a huge amount of logistics, relationship management and trend-spotting. One day you’re organising books for a boardroom, the next you’re at dinner with a client. It never stands still, but I wouldn’t have it any other way.”

Dunk & Grind Heads to Shoreditch for a World Mental Health Day Morning of Coffee, Music and Wellness

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LONDON, UK. September 29th, 2026 – Dunk & Grind is set to return to Shoreditch on Saturday 10 October, bringing its Saturday morning social to Kachette for a special World Mental Health Day edition. The event will combine DJs, coffee, sauna sessions, cold plunges and opportunities to connect, creating a social alternative to the usual weekend routine.

Taking place on World Mental Health Day, the event offers an alternative to traditional weekend socialising, bringing together wellness experiences and the atmosphere of a music-led social in a relaxed and inclusive setting.

Dunk & Grind is designed for people who want to live well without taking wellness too seriously. Guests can enjoy coffee, music and different experiences throughout the morning, whether they arrive with friends or come along to meet new people.

Jack, creator of Dunk & Grind, said: “Wellness doesn’t have to be so serious. Somewhere along the way, looking after yourself became another thing to optimise or show off.

“We wanted to create something different, bringing together people who want to live well without the pretence.

“Dunk & Grind is about that space between wellness and having a great time. It’s a high-energy start to the weekend, built around good music, shared experiences and genuine connection.”

An expanded experience for October

Following previous London events, Dunk & Grind is expanding its format this October with the addition of sauna sessions alongside its existing cold plunges.

DJ Max Dupa will provide the soundtrack, with coffee served from 9:30am ahead of the main event, which begins at 10am.

The morning is designed to be flexible rather than follow a fixed schedule. Guests can move between the different experiences, listen to the music and spend time socialising throughout the event.

Introducing The Saturday Reset

The October edition will also see the launch of The Saturday Reset, an exclusive pre-event collaboration with Haus of Spark.

Hosted by Kerry, the 45-minute session combines headset-guided mindful movement, breath meditation and Soundpath™, an immersive sound experience. Beginning at 9am, the session is designed to offer a calmer and more reflective start to the morning before participants join the energy and social atmosphere of Dunk & Grind.

With capacity limited to 22 people, The Saturday Reset is available through a combined ticket that also includes the full Dunk & Grind event. Its launch on World Mental Health Day provides an opportunity to explore the role that movement, shared experiences and social connection can play in everyday wellbeing.

Event information

Dunk & Grind takes place on Saturday 10 October 2026 at Kachette, Shoreditch.

The Saturday Reset begins at 9am, general doors and coffee open at 9:30am, and the main event runs from 10am until midday.

Standard tickets are currently £15, with combined Saturday Reset tickets available for £40. Prices increase to £20 and £45 respectively on 6 October.

Tickets are available through the official Dunk & Grind booking page.

Factors To Consider Before Opening a Franchise In London

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Thinking of opening a franchise in the capital? London has always been a superpower for UK business, which in recent years, has attracted a lot of franchise-based investments in the busy capital of the United Kingdom.

For first-time entrepreneurs considering franchising, the capital can be a popular territory to start a new franchise business. However, it is also to note that London is the most competitive area to launch a new business in the UK, so meticulous planning is essential to ensure franchising success.

From location and costs to customer demand and franchisor support, several factors should be assessed before signing that franchise agreement.

Picking the right franchise location

One of the most important considerations when buying a franchise in London should be the location and especially the type of demographic in that location to assess whether it would be a fit for your product or service your business would provide.

It is vital that you remember that each area attracts different demographics, consumer spending habits and levels of footfall. For example, a fast-food type franchise looking to attract busy commuters for a quick bite on their travels may benefit from being close to transport hubs, while a family-focused franchise could be better suited to residential communities.

Researching local demand, competitors, accessibility and parking availability can help identify whether a particular area is suitable for the franchise concept.

Understanding the franchise costs

Starting a franchise in London can be very costly due to its popularity, particularly when it comes to commercial property, staffing and business rates. Prospective franchisees should consider the initial franchise fee alongside rent, deposits, equipment, stock, insurance, marketing and working capital.

Before signing any franchise contract, it is vital that you understand the franchisor’s fee structure setup for their franchise venture and identify any potential hidden costs that may not be as visible in the initial franchise agreement viewing.

Researching the franchise brand

Investing in a well-known franchise with a strong brand identity has its perks, but prospective franchisees should investigate any potential franchise opportunity that is of interest to them thoroughly before investing their hard-earned funds into it. The franchise due diligence process generally includes examining the franchise agreement, understanding the training and operational support available, and examining the franchisor’s experience.

Also, speaking with existing franchisees can be a great way to gauge the franchise’s potential, as these are the people who are running the businesses day-to-day operations, so they will give you an unbiased view of the opportunity in front of you and whether it would be the right investment decision for you.

Understanding the London market

London’s population is diverse, and consumer expectations can vary considerably between boroughs and neighbourhoods. A franchise that performs well in one part of the city may need a different approach elsewhere. Researching local demographics, consumer behaviour and competing businesses can help determine whether there is sufficient demand for the proposed
service or product.

Conclusion

Opening a franchise in London can provide access to a substantial and varied market, but success depends on thorough preparation. Entrepreneurs should carefully assess the location, financial commitments, franchise agreement, local demand and competitive environment before proceeding.

By conducting detailed research and developing a realistic business plan, prospective franchisees can make a more informed decision about whether a particular franchise opportunity is suitable for the London market.

How Much Does Landscaping Really Cost? A St Albans Firm Has Published The Figures

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“How much will a new garden cost?” is one of the first questions most homeowners ask, but getting a useful answer can be difficult. Superior Garden Design St Albans is taking a different approach by publishing its typical project costs online. Customers can expect to pay from around £4,000 for a professionally planned planting scheme within an existing garden, £25,000 to £40,000 for rebuilding the main garden area, and £40,000 to £65,000 for a complete redesign and rebuild. Larger sloping plots can require a higher budget. The published figures include materials, plants, labour and VAT.

For a trade that tends to keep its numbers until someone has been round with a tape measure, that is an unusual thing to put in writing.

“Nobody publishes garden prices, so every first visit starts with the same slightly awkward dance,” says Marc, who runs the firm. “The homeowner doesn’t want to name a budget in case we spend all of it. We don’t want to name a figure in case it frightens them off. So everyone stands on the patio being polite for an hour. I’d much rather people looked at the numbers on the sofa on a Tuesday night and worked out whether we’re the right firm before we’ve even met.”

It is also, Marc admits, a filter, and a commercially sensible one. Surveying a garden, drawing it up and pricing it properly takes real time. Spending that time on a job whose budget was never going to meet the brief helps nobody.

“If someone has £10,000, I’ll tell them straight what that buys when it’s done well. Usually that’s new planting through the layout they’ve already got, or one small terrace relaid and framed with fresh borders. What I won’t do is quote them a cut-price version of a £50,000 garden and leave them wondering why it looks tired in two years.”

The garden nobody planned

A lot of the calls the firm takes come from people who have recently moved out of London. St Albans is about twenty minutes from St Pancras on Thameslink, and its interwar estates, places like Marshalswick and Chiswell Green, come with the kind of garden London terraces rarely offer: forty metres or so of lawn behind a wide 1930s semi.

“People will spend a year and a half on the kitchen and the loft, with drawings for every socket,” Marc says. “Then they look out of the back window at a garden the size of a tennis court and nobody has ever planned it. When they ring us, they nearly all describe it the same way. They say it has potential. What they usually mean is that it’s just a lawn with a shed at the end.”

The firm’s answer is to plan the whole garden before anyone digs, and then build it with its own team. Levels, drainage, the terrace, the paths and the planting are drawn up first, so the customer can move things around while that is still free. The same people who drew it then dig it out, lay it, build it and plant it.

“It is far cheaper to move a patio on paper than once it’s laid,” Marc says. “And because the plan is priced line by line, if the budget needs trimming the customer gets to choose what goes. Lose the pergola, fine. What I don’t want is somebody finding out three winters later that the saving came out of the base under everything.”

Where the money actually goes

The part of the pricing that surprises people most is not the total. It is the breakdown. On a typical whole-garden job, the firm reckons 20 to 30 per cent of the cost goes on digging out, drainage and sub-bases, all of which ends up buried. The paving everyone looks at is often a smaller share than the ground underneath it.

“When a quote comes in a third below everyone else’s, the missing third is nearly always underground,” Marc says. “You’ll never see it, which is exactly why it gets cut. You just find out in February when the lawn’s a pond and the patio has started to tip towards the back door.”

The firm photographs every drainage run, cable duct and sub-base before it gets covered over, so the customer has a record of what they paid for.

In St Albans the ground makes this more than a theoretical risk. Much of the city sits on heavy, flinty clay over chalk, with the chalk breaking through in the Ver valley. The clay holds winter rain and sends it towards the house. The chalk drains so fast that new planting can struggle to get going. The team digs test holes on every survey, because the answer can change from one street to the next.

“Clay-with-flints will grow you roses the size of cabbages and drown anything Mediterranean,” Marc says. “Half a mile away on the chalk it’s the other way round. If you plant for an average patch of soil, you’ve planted for nowhere.”

Some of the hardest jobs are the most ordinary-looking ones. The long, narrow gardens behind the Victorian terraces near the city centre often have no side access at all, so every slab, bag of sand and tonne of spoil goes through the house by hand. That gets planned in before the first delivery, down to which materials come in sizes two people can carry. In conservation areas such as Fishpool Street and St Michael’s, anyone planning work on a garden tree has to give the council six weeks’ notice first, which also needs to be in the schedule.

Why autumn is the time to start

For anyone hoping to use a new garden next summer, Marc’s advice is to get it planned now. A full redesign and rebuild typically takes three to five months from first phone call to finished planting, and the build itself is usually four to eight weeks on site.

“Get it planned in the autumn and we’re building over the winter and planting at the right time of year,” Marc says. “Ring in May and you’re lucky to be sitting out in it by September. The gardens that disappoint people are nearly always the ones that went straight from a quick quote to a digger on the lawn. Nobody planned them, and it shows.”

The first visit is free, and the prices are on the firm’s website for anyone who wants to check the numbers before picking up the phone.

Under Heathrow’s Flight Path, Hounslow’s Old Roofs Face a Modern Problem

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Many of Hounslow’s houses were standing long before Heathrow became one of the world’s busiest airports. Today, a local roofing company says that history matters, because the age of the borough’s homes, combined with aircraft overhead, can complicate everything from identifying roof damage to deciding who should foot the repair bill.

Stand in a back garden in Cranford when the wind is coming from the west and the pattern is remarkably predictable. Aircraft arrive roughly a minute apart, low over the rooftops and only a few miles from Heathrow’s runways. The airport is limited to 480,000 flights each year, around 1,300 a day, and aircraft approach over this part of west London on roughly seven days out of ten.

For most residents, the noise has become part of the background. Their roofs, however, can still show the effects of what’s happening above them.

Houses built before the airport

Large parts of Hounslow expanded rapidly between the two world wars. The Great West Road opened in 1925, factories appeared along the Golden Mile, and rows of semi-detached homes followed for the workers they attracted. Those properties were already occupied before Heathrow opened to civilian aviation in 1946.

The roofs on many of those houses have survived too. Traditional tiles were often laid over timber battens without the underlay that would be standard on many modern roofs. They were designed to withstand ordinary British weather, not the unusual conditions created by aircraft approaching close to ground level.

A roof approaching its ninth decade is also reaching an age when general deterioration becomes increasingly likely.

“The planes get the attention, and fair enough, they’re the interesting bit,” says Charlie, from Watertight Roof Repairs Hounslow. “But most weeks what we’re actually looking at is a roof that’s older than the airport and has just had enough.”

When aircraft movement becomes part of the weather

Aircraft generate rotating columns of air known as wake vortices. They are one reason aircraft have to maintain separation on approach. Usually, the vortices weaken and disappear before they reach the ground, but close to runway ends, where aircraft are lower, a vortex can occasionally retain enough force to dislodge roof tiles.

The effect can be highly localised. One property may lose tiles while neighbouring houses appear completely unaffected.

For an individual homeowner, such an event is unusual. Across the wider area, however, the issue has been significant enough for Heathrow to operate its Vortex Protection Scheme, which dates back to 1993. Heathrow says legal liability rests with airlines, while the airport covers verified repair costs itself. Homeowners do not pay for qualifying repairs. In areas closest to runway ends, where previous incidents have been concentrated, Heathrow also provides blanket protection and arranges preventative roof work.

The catch is the verification process. Heathrow appoints its own assessor, and the damage needs to be officially confirmed before it qualifies. That can leave roofers with an unusual instruction after an incident: prevent further water ingress if necessary, but don’t replace the damaged tiles before the airport has inspected them.

“It’s about the only job I know where the best advice can be ‘don’t let us fix it yet’,” Charlie says. “If it’s a vortex strike, the airport pays. If somebody’s tidied it all away first, that money’s gone.”

Who is actually responsible for the repair?

A damaged roof in Hounslow can fall into one of three broad categories. If Heathrow confirms a vortex strike, the airport handles the repair. Storm damage will generally be an insurance matter, subject to the terms of the policy and its excess. If the roof has simply reached the end of its useful life, the homeowner is responsible.

Misidentifying the cause can be expensive. An insurer may reject a claim if normal wear and tear is presented as storm damage. Equally, a homeowner could end up paying for repairs that should have been covered under Heathrow’s vortex arrangements.

For a roofing company, determining what actually happened can therefore be as important as carrying out the repair.

“Sometimes the honest answer is that it’s the airport’s job, not ours, and we lose that work,” Charlie says. “But people round here talk over the fence. You tell next door the truth and it saves them a lot of money, and that tends to come back round.”

Avoiding the doorstep repair rush

Roof problems can also attract another familiar sight: contractors offering to carry out work immediately after spotting something from the pavement. Trading Standards and Citizens Advice have long advised homeowners not to agree to building work on the doorstep, to obtain multiple quotations and to be cautious about anyone demanding an immediate decision.

Watertight says its approach is deliberately different. The company offers free surveys, photographs showing customers what has been found on the roof, written quotations and a ten-year workmanship guarantee.

“None of that’s clever,” says Charlie. “It’s just what people ask for after they’ve had the other sort of visit.”

What could a third runway mean for local roofs?

The debate over Heathrow expansion is continuing. The government has backed the airport’s expansion plans, while a draft Airports National Policy Statement has been before Parliament since June, with scrutiny scheduled to continue until 26 November. Heathrow has been targeting planning permission by 2029 and has said a new runway would not be operational until around 2039.

For roofers, the question is less about the runway itself and more about the flight paths it would create.

A north-western runway could introduce lower aircraft approaches over areas that currently experience aircraft at a greater distance.

“If it goes ahead, there’ll be roads that go from never thinking about this to living with it,” says Charlie. “Fifteen years sounds a long way off. It isn’t, if you’re putting a roof on this year and expecting it to still be there.”

Heathrow’s existing blanket vortex protection areas reflect locations where previous strikes have occurred. New approach paths would not necessarily have that same history, leaving affected streets facing an issue their roofs were never designed around.

Living beneath the same airport

Heathrow has become deeply embedded in life across Hounslow. It provides employment and economic activity, while aircraft noise is simply part of everyday life for many residents.

The houses themselves, of course, were built for another era. Their roofs were designed for the weather and conditions their builders understood, not for modern aviation passing overhead.

For local roofing businesses, that makes the job slightly different from roofing elsewhere in London. Most calls still concern ordinary ageing roofs. But occasionally, on a perfectly calm morning, a homeowner will report tiles scattered across the garden while the neighbouring property is untouched. In those cases, the first call may not be to the roofer at all. It may be to Heathrow.