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Hastings founder appeals to London and New York mayors in bid to rescue Reach Volunteering

HASTINGS, UK, 8 September 2026: Hastings-based IT contractor and Audit Adventures founder Maphi Bayolo has launched an urgent appeal to the mayors of London and New York as she looks for support to help secure the future of Reach Volunteering, a 45-year-old UK service at risk of closure unless firm funding commitments are secured by 10 September 2026.

Bayolo has used Reach Volunteering on and off since 2024, both as a way to contribute her skills to charities and to gain further professional experience.

Only last week, she was accepted for a new volunteer position through Reach, working with a charity as an AI Architect.

Reach connects charities and community organisations with skilled volunteers and trustees, giving organisations that may not have the resources to purchase specialist expertise commercially access to professionals in areas including technology, data, governance, finance, communications and project delivery.

For volunteers, the platform provides opportunities to use their skills in real organisational settings, develop sector knowledge and gain practical experience.

Bayolo believes this type of infrastructure could become increasingly important as AI adoption gathers pace and the nature of the labour market continues to change.

She said: “Reach has allowed me to give something back, but it has also given me opportunities to sharpen my own skills and understand the nonprofit sector in much greater depth. Even now, I have just started working with a charity as an AI Architect through a role I found on Reach.

“For working professionals, that kind of experience is valuable. But I think the potential for young people is even bigger.”

Bayolo also believes services such as Reach could help address the long-standing experience paradox faced by people trying to enter the workforce.

Young people are often expected to have previous experience when applying for jobs, while at the same time finding it difficult to secure the opportunities needed to build that experience in the first place.

She added: “It is the classic chicken-and-egg problem. You need experience to get the job, but you need somebody to give you a chance before you can get the experience.

“Platforms like Reach create environments where people can contribute something meaningful while developing real-world capability at the same time. The charity benefits, the volunteer benefits and, ultimately, society benefits.”

Reach Volunteering has made clear that the threat of closure is not the result of falling demand for its services.

Instead, changes to the funding environment have made it increasingly difficult to maintain a national service supporting charities and community organisations across multiple sectors.

The organisation has said it requires approximately £200,000 a year for two years, with firm commitments needed by 10 September 2026 if the closure process is to be halted.

The required funding could potentially be secured through a consortium of organisations rather than a single funder.

Following the announcement about Reach’s potential closure, Bayolo contacted the organisation to ask whether it would welcome external introductions and approaches to potential strategic partners.

After Reach confirmed that it was open to introductions and a consortium-based solution, Bayolo began approaching organisations that she believed could have an interest in supporting the service.

Her outreach has focused on organisations working across technology, AI, nonprofit services, workforce development and education.

Among the organisations she has contacted are Claude Corps, linked to Anthropic, and OpenAI.

Bayolo said: “I genuinely believe that organisations at the forefront of AI advancement have a social responsibility to help empower the young people who will enter the workforce shaped by these technologies, as well as the wider population that now has to adapt.

“Teaching people new skills is important, but people also need somewhere to apply those skills, demonstrate what they can do and gain meaningful experience.”

The decision to take the appeal beyond businesses was prompted by social media.

A frequent social media user, Bayolo had repeatedly seen videos of New Yorkers publicly raising local issues with New York Mayor Zohran Mamdani, with some receiving rapid responses.

The idea inspired what she jokingly calls a “bat signal from Hastings”.

She submitted an appeal to the New York Mayor’s Office asking whether Mamdani could help raise awareness of Reach or encourage London Mayor Sadiq Khan to take an interest in the situation.

Bayolo has also contacted Khan and City Hall separately.

She said: “I appreciate that Mayor Mamdani is thousands of miles away and Reach is a UK organisation, so geographically this may have absolutely nothing to do with him.

“But I kept seeing people online sending him problems and getting responses incredibly quickly, and I thought: why not send a bat signal from Hastings?

“If a little healthy competition between New York and London gets more people talking about Reach before the deadline, then great. So I am very happy to see who responds first: Mamdani vs Khan.”

Bayolo is not asking either mayor to personally provide funding for Reach.

Instead, she believes mayoral offices could potentially help by raising the profile of the situation, bringing relevant organisations together, facilitating introductions or drawing the issue to the attention of funders and other people who could contribute to a rescue package.

She also stresses that she has no financial interest in the campaign and does not expect to personally benefit from her efforts.

Bayolo said: “This is much bigger than me. If I had the financial power to simply write the cheque myself, I honestly would.

“I don’t. What I do have is a network, a voice and the ability to connect people, so that is what I decided to use. I really hope somebody, or several organisations together, can save Reach.”

With the 10 September deadline just two days away, Bayolo hopes the campaign will generate enough attention to put Reach in front of funders, businesses, technology companies, philanthropists and policymakers who may be able to help secure its future.

Flight Panels brings physical cockpit controls to the Synaptic A220 with new Stream Deck profiles

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Three new profiles give Microsoft Flight Simulator pilots hands-on control of one of the sim’s most anticipated airliners.

BELFAST, UK. September 8th, 2026Flight Panels has launched three new Stream Deck profiles for Microsoft Flight Simulator, designed specifically for the Synaptic A220 and giving pilots a physical interface for managing the aircraft’s systems.

With Elgato Stream Deck hardware, pilots can access A220 controls through physical buttons, rotary dials and LCD touchscreens, reducing the need to navigate menus and controls with a mouse. The result is a more immediate and tactile way to operate the aircraft, helping keep attention on the cockpit while adding another layer of immersion to the desktop flying experience.

Richard Kennedy, Founder of Flight Panels, said: “Few aircraft in recent memory have generated as much anticipation as the Synaptic A220. What started life in 2021 as an open-source community project evolved into a full commercial airliner, spent years in development under iniBuilds, appeared at two consecutive FSExpo shows and ultimately launched on the Microsoft Flight Simulator Marketplace in August 2026.

“The wait has delivered an impressive regional airliner, featuring custom fly-by-wire logic, a faithful Pro Line Fusion avionics suite and a level of systems depth that puts it among the most detailed aircraft available in the simulator. Our profiles have been developed to reflect that same level of detail.”

Flexibility is at the heart of the Flight Panels approach. Unlike dedicated cockpit hardware designed around a single aircraft type, Stream Deck devices can be adapted to suit different aircraft. Pilots can move from the A220 to another aircraft in their hangar without having to replace or rearrange their hardware. With a simple tap, the profile changes to match the controls and visual style of the aircraft being flown.

Aircraft Profile

The Aircraft Profile provides more than 500 custom-designed buttons across 19 pages, covering the A220’s flight management, avionics, communications, electrical, fuel and environmental systems.

Some A220 systems do not currently expose all of the data required by an external interface. To reproduce functions such as the CTP (Control Tuning Panel), the primary cockpit interface used to manage radio communications and navigation, Flight Panels has developed a custom connector for Microsoft Flight Simulator.

The buttons are designed to reflect the appearance and functionality of the A220 cockpit, with controls pre-configured for use straight out of the box. The profile includes both 15-key and 32-key layouts and supports the Stream Deck XL, MK.2, Stream Deck Mobile for iOS and Android, and the Corsair Xeneon Edge. It is priced at £25.

Autopilot Profile

Designed for Stream Deck +, the Autopilot Profile makes use of the device’s physical buttons, LCD touchscreen and rotary dials. Pilots can adjust heading, altitude, speed and vertical navigation using the hardware controls, providing a more natural alternative to operating the corresponding on-screen controls with a mouse.

The Autopilot Profile is priced at £15.

AeroLens Pro Enhanced Profile

AeroLens Pro is Flight Panels’ camera management solution for pilots, digital creators and streamers. It provides quick access to cockpit, instrumentation, showcase, custom and quick-view cameras, making it easier to move between different perspectives during a flight or recording.

The A220 Enhanced edition adds 24 custom camera views created specifically to complement the aircraft, including tail, nose wheel, cabin, overwing and engine perspectives. These additional views provide options that are not available through the aircraft’s existing camera selection.

The profile is designed for the Stream Deck XL, Stream Deck Mobile for iOS and Android, and the Corsair Xeneon Edge. It is priced at £20.

All three profiles are also available as part of the Synaptic Super Bundle, a designation reserved for Flight Panels’ most popular Stream Deck profiles. The bundle includes the A220 Aircraft, Autopilot and AeroLens Pro Enhanced profiles, together with the Flight Panels Profile Switcher, providing a 20% saving compared with purchasing the products individually.

The three profiles are compatible with both Microsoft Flight Simulator 2020 and Microsoft Flight Simulator 2024 and are available now, either individually or as part of the Synaptic Super Bundle, from the Flight Panels Store.

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Local MP sees specialist manufacturing in action during visit to LTi Metaltech

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ABINGDON, UK. September 8th, 2026 – Olly Glover, MP for Didcot and Wantage, recently visited LTi Metaltech’s Abingdon facility to meet employees and gain a closer understanding of the specialist engineering and manufacturing work being carried out locally to support safety-critical industries.

The visit provided Mr Glover with an opportunity to learn more about LTi’s operations, its long-standing contribution to Oxfordshire and the work it undertakes for highly regulated and safety-critical sectors.

Following an introduction from LTi’s leadership team, Mr Glover toured the facility, meeting employees and seeing the engineering, fabrication, welding and testing capabilities used to manufacture high-integrity pressure vessels and mission-critical equipment.

People and skills were also a key focus of the visit. LTi has been manufacturing in Oxfordshire for more than 20 years, with around 78% of its workforce living in the county. The business continues to invest in apprenticeships, training and internal progression to develop the expertise required to support its future growth.

Edgar Rayner, Managing Director of LTi Metaltech, said: “It was a pleasure to welcome Olly to LTi and give him the opportunity to see our business, our people and the work we carry out here in Oxfordshire.

“We’re proud of what we’ve built over the past 20 years, but our focus is firmly on the future. We have ambitious plans for LTi and see significant opportunities for UK manufacturers that have the right skills, capabilities and commitment to investment.

“For us, that means continuing to develop our people, invest in advanced manufacturing and strengthen our capabilities so we can make an even greater contribution to the critical industries we support.

“The UK has a huge amount of manufacturing expertise and capability, and we want to see more of that recognised and put to use as the country invests in its future. We believe LTi has an important role to play by creating skilled careers here in Oxfordshire, strengthening UK manufacturing capability and increasing the contribution we can make in the years ahead.”

Olly Glover, MP for Didcot and Wantage, said: “I was delighted to meet the team at LTi Metaltech and see the fantastic specialist work they are doing at Milton Park, helping to strengthen the UK’s manufacturing sector.

“LTi Metaltech is a great example of a local business creating highly skilled jobs, supporting our local economy, and investing in training and development to drive future growth.”

Why Swindon’s Clay Ground May Be Causing Driveways to Crack and Sink

SWINDON, 8 September 2026 – Homeowners in Swindon may be blaming poor installation for driveway problems that are actually being made worse by the ground beneath their properties. RPS Resin Driveways says the town’s extensive clay soil can move considerably between wet and dry periods, potentially contributing to cracked concrete, uneven paving and damaged tarmac. The installer has now published a series of free guides covering driveway construction on clay, expected costs and the planning rules homeowners need to know.

The company has released the information as autumn begins, when rainfall starts returning to the ground after summer and signs of seasonal movement can become more obvious.

“People assume a cracked driveway means someone did a bad job,” said James, who runs RPS Resin Driveways. “Sometimes that’s true. But in Swindon the ground itself is the problem. The clay under Stratton, Walcot, Toothill, Freshbrook and most of the newer estates swells when it’s wet and shrinks when it’s dry, and it does that every single year. A rigid slab of concrete has no way to cope with that.”

Clay shrinkage is the most common cause of subsidence claims in the UK. Houses are built on foundations designed to deal with it. Driveways are not. They sit a few inches into the ground, right in the layer that moves.

What a driveway on clay actually needs

RPS Resin Driveways says homeowners should pay close attention to the preparation beneath a new driveway rather than focusing solely on the final surface. Its resin bound driveways in Swindon guidance recommends a 100 to 150mm layer of compacted, permeable stone below the finished surface. The aim is to allow water to drain away instead of accumulating above the clay.

“The quote that’s a thousand pounds cheaper is nearly always cheaper because the sub-base is thinner or missing,” James said. “You won’t see the difference on the day it’s finished. You’ll see it two winters later. Any installer quoting in this town should be able to tell you exactly how deep they’re digging and what they’re putting back in. If they can’t, walk away.”

RPS Resin Driveways says it has carried out more than 800 resin installations in Swindon and the surrounding Wiltshire towns. Its guarantees include 10 years for workmanship and 15 years for the resin system.

Three rules that catch Swindon homeowners out

Planning and council requirements are another area covered by the company’s homeowner guides. James says these requirements can create significant delays when they are not checked before work starts.

Since October 2008, paving more than five square metres of a front garden with an impermeable material has required planning permission. Permeable surfaces such as resin bound stone installed over a free-draining base are exempt. However, properties within Swindon conservation areas, including sections of Old Town and the Railway Village, may be subject to additional consent requirements.

A new vehicle crossing is also subject to a separate application. Swindon Borough Council charges £203 for a residential vehicle crossing licence, and that fee is not returned if the application is rejected. Before the application can be considered, the driveway needs to be at least five metres from the back of the pavement to the house and 2.5 metres wide. Only a contractor licensed to undertake work on the public highway can alter the kerb.

There are also seasonal restrictions on resin installation. Resin bound surfacing cannot be laid during rainfall or when the ground is close to freezing. Anyone aiming to have work completed before Christmas should therefore make arrangements by mid-autumn.

What it costs

RPS Resin Driveways currently publishes resin bound surfacing prices of £100 to £300 per square metre. Including groundwork, most Swindon projects are expected to cost between £2,500 and £12,000.

The condition of the existing driveway is one of the main factors affecting the price. A stable concrete surface may be suitable for an overlay, while a block paved driveway that has failed because of wet clay may need to be removed entirely and rebuilt. More detail is available in the company’s resin driveway cost guide, which sets out indicative prices according to driveway size and existing surface.

“Honestly, I’d rather someone read the guides and got a fair job from a competitor than paid us without understanding what they were buying,” James said. “The town has enough driveways that failed inside five years. We’d like fewer of them.”

Homeowners can arrange a free site survey and written quotation through the RPS Resin Driveways website or by calling 01793 939296.

Mansfield Roofers Warn Of “Half A Roof” Standoffs On Ex-Council Semis

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Mansfield homeowners who bought their council house under Right to Buy are being urged to work out who owns which half of their roof before they book a repair, as thousands of the district’s post-war semis reach the age at which their tiles give out.

The warning comes from Roof Repairs Mansfield, a roofing firm covering Mansfield, Mansfield Woodhouse and the coalfield towns around them. It says the most common reason a roof job in the area stalls is not the roof. It is the ownership line running down the middle of it.

Much of Mansfield’s housing went up in blocks between the 1930s and the 1970s, built for and around the pits. Whole streets share a design, a roof pitch and a set of tiles fitted within a few years of each other. When Right to Buy split those pairs of semis into one private owner and one council tenant, it split the roof with them.

“You get called to a leak at number 42 and the water is tracking in under a ridge that 42 and 44 own half of each,” said Chris of Roof Repairs Mansfield. “One side is private, one side is still council. The private owner wants it done this week. The council has a repairs process and a waiting list. Nobody is being difficult. They just answer to different systems, and the water carries on coming in while that gets worked out.”

The firm’s advice is to settle the boundary before collecting quotes. “Check your deeds or your Land Registry title plan first, then ask the roofer to price your half on its own, with a proper cut and edge detail where the two roofs meet. It costs more than doing the pair together. It also means nothing you have paid for is sitting waiting on somebody else’s decision.” The firm has published a longer guide to who owns what on Right to Buy roofs in Mansfield.

The tiles underneath

The ownership question matters now because of what is happening to the tiles. Concrete interlocking tiles, standard on council and speculative housing from the 1950s onwards, tend to give 30 to 60 years of service. They rarely fail dramatically. The cement-rich surface erodes, the tile turns porous, it holds water through a frost, and pieces start to shed. Because whole streets were tiled at once, they arrive at that point together.

Census 2021 put 11.9% of Mansfield households in council-rented homes, against 8.4% across Nottinghamshire and 8.3% across England. Homes sold under Right to Buy no longer appear in that figure at all, so the share of Mansfield’s stock originally built by the council is a good deal higher than the headline number suggests. Guide prices for common repairs, broken down by the house types found across the district, are published on the firm’s cost page.

The organisation homeowners can no longer find

There is a second problem, and it is not about roofs directly. Mansfield homeowners looking for help with mining subsidence are searching for an organisation that no longer goes by the name they know. The Coal Authority became the Mining Remediation Authority in November 2024. Its duties have not changed. Under the Coal Mining Subsidence Act 1991 it is required to repair properties damaged by coal mining subsidence, and it costs a homeowner nothing to submit a damage notice and have the claim investigated.

The last of the district’s deep pits closed in the early 1990s, Sherwood Colliery at Mansfield Woodhouse among them in January 1992. Ground movement over worked-out seams does not stop when the mining does, and it tends to show at roof level first: a chimney stack starting to lean, a ridge line that has opened along its length, stepped cracking in the brickwork below the eaves, doors binding on one side of the house only.

“People hear subsidence and picture the house sinking into a hole,” Chris said. “Most of what we see is a stack that has moved half an inch and taken the flashing with it. It presents as a leak. It gets repaired as a leak. And if the cause was genuinely mining related, that homeowner has paid for work the Mining Remediation Authority would have covered.”

What to check before winter

The firm suggests a look over the roof from the ground, with binoculars if there are any in the house, and a second look from inside the loft on a bright day with the lights off.

Chimney stacks are the first thing worth a proper stare: a lean, open mortar joints, or lead flashing that has lifted away from the brickwork. The ridge should be dead straight, and a dip or a visible step along it usually means the bedding mortar has gone. A tile that has turned from smooth to rough and sandy has lost its outer skin and is taking on water. Grit collecting in the gutters is that outer skin arriving early. In the loft, daylight through the covering or dark staining down the rafters is worth acting on before December rather than after it.

Doorstep callers

Roof Repairs Mansfield also repeated the standing advice about doorstep roofing callers, which it says picks up sharply in the days after any named storm. Under the Consumer Contracts Regulations 2013, a contract agreed at the door for more than £42 carries a 14-day cancellation right, and a trader who fails to put that right in writing can find the cancellation window extended by up to a year. The firm advises homeowners never to pay cash up front, to take a company address rather than a mobile number, and to check the company at Companies House before agreeing to anything.

Roof Repairs Mansfield has completed more than 1,000 roof repairs and works to a 10-year workmanship guarantee.

TraderMade and EntangleX team up to explore AI and quantum approaches to financial market prediction

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LONDON, UK. September 8th, 2026TraderMade Systems Ltd, a leading provider of foreign exchange market data and financial technology solutions, has announced a collaboration with EntangleX, part of the QuantumX Group, to support the testing and evaluation of advanced models designed to predict financial market behaviour.

Under the collaboration, EntangleX will use TraderMade’s real-time and historical foreign exchange datasets to test and validate predictive models built using artificial intelligence, machine learning and emerging quantum computing techniques.

The project combines TraderMade’s expertise in financial market data with EntangleX’s focus on advanced computational modelling. Foreign exchange markets will provide the initial testing environment, offering the scale, depth and range of historical market data needed to assess the performance and reliability of emerging predictive technologies.

EntangleX is investigating how AI and quantum computing techniques can be applied to complex financial datasets to identify patterns, relationships and market behaviours that may be challenging to uncover through more conventional analytical approaches.

Chris Randall, CEO of TraderMade Systems Ltd, said: “We are pleased to be working with EntangleX and the wider QuantumX Group on this project. AI and quantum computing are creating exciting new opportunities in quantitative finance, but the quality of any predictive model depends heavily on the quality of the data behind it. TraderMade will provide the accurate and reliable FX data needed to test these technologies against real-world market behaviour. We are very interested to see how these advanced modelling techniques can be applied to financial market analysis.”

The collaboration will give EntangleX the opportunity to benchmark its models against established market data and evaluate how they perform under a range of different market conditions.

Ujjwal Roy, spokesperson for EntangleX / QuantumX, said: “Access to reliable market data is essential when developing and testing advanced prediction models. TraderMade provides the depth and quality of FX data required to evaluate our technology in real-world conditions. By combining high-quality financial data with artificial intelligence and quantum computing techniques, we aim to explore new approaches to market modelling and forecasting.”

The initial programme will centre on testing, benchmarking and evaluating EntangleX models using TraderMade FX datasets. As the project progresses, both companies will assess potential opportunities to extend their collaboration.

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Matters.Cloud and Klyant join forces to connect legal practice management and accounting

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New partnership combines specialist cloud platforms to give law firms across the UK and Ireland a more connected way to manage their operations and finances.

LONDON, UK. September 7th, 2026Matters.Cloud, a leading cloud-based legal practice management platform, has announced a new partnership with Klyant, the specialist legal accounting solution built for law firms. The collaboration brings the two platforms together to help firms streamline day-to-day practice management and accounting through a connected cloud-based solution.

The partnership combines the strengths of both platforms to provide legal practices across the UK and Ireland with an integrated approach to matter management and legal accounting. By linking Matters.Cloud with Klyant, firms can cut down on manual administration, improve data accuracy and gain clearer visibility across their operational and financial workflows.

Fraser Mayfield, CEO of Matters.Cloud, said: “We’re delighted to partner with Klyant and bring together two solutions that complement each other so well. By combining Matters.Cloud’s legal practice management platform with Klyant’s specialist legal accounting expertise, we’re giving law firms across the UK and Ireland a smarter, more connected way to manage their business. We’re excited about what this partnership will achieve for our customers.”

Matters.Cloud enables legal professionals to manage clients and matters, record time and expenses, raise invoices, track opportunities, and collaborate on tasks and documents from a single cloud-based platform. Klyant complements this with purpose-built legal accounting functionality, including client and office accounting, compliance-focused financial management and reporting tailored to the legal sector.

The integration enables firms to synchronise important information across both systems, including clients, matters, invoices and credit notes.

Firms can also import clients and matters from Klyant into Matters.Cloud, creating a more streamlined workflow that minimises duplicate data entry and helps keep information aligned across both platforms.

The integration extends into legal accounting workflows too, allowing fee earners to record and manage client account transactions and disbursements directly within Matters.Cloud, while ensuring the corresponding financial information is accurately reflected in Klyant. This creates a connected experience for firms, helping to reduce administrative work, improve financial oversight and support compliance with the specialist accounting requirements of UK law firms.

Together, Matters.Cloud and Klyant provide a modern alternative to traditional practice management and accounting systems. Law firms can take advantage of cloud technology while retaining the specialist functionality needed to support their professional and regulatory requirements.

“We’re incredibly excited to be partnering with Matters.Cloud,” said Cormac O’Connor, COO of Klyant.

“Both companies share a vision of delivering modern, cloud-first technology that helps law firms work more efficiently. By combining Matters.Cloud’s practice management capabilities with Klyant’s specialist legal accounting expertise, we’re creating a solution that gives UK firms the flexibility, automation and insight they need to grow with confidence. We believe this partnership represents a significant opportunity for the legal market, and we’re looking forward to working together to deliver real value for our customers.”

Dr Logic makes its professional Academy training free to everyone

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LONDON, UK. September 3rd, 2026Dr Logic, an Apple-focused managed service provider, has opened its Academy training platform to the public at no cost, giving anyone access to professional learning covering IT, cybersecurity, responsible AI use and essential workplace skills.

“We wanted to find a meaningful way to give something back, not just to our clients, but to anyone who wants to build a career in technology or simply improve workplace skills,” said Roman Marszalek, founder and CEO of Dr Logic.

“Academy represents years of work building training that actually works. Opening it up for free was an easy decision; in particular we are hoping it will be used by under-represented groups in technology and business in general.”

Academy provides courses covering everything from introductory subjects to more advanced technical areas, as well as soft skills such as time management and workplace collaboration. Learners can also access business essentials, including data protection under the UK General Data Protection Regulation. Courses bring together written materials, video lessons and assessment quizzes, with Dr Logic aiming to help people develop useful knowledge they can retain and apply.

Making Academy freely available is also part of Dr Logic’s broader progress towards B Corp certification, which recognises businesses that meet established standards for social and environmental performance, accountability and transparency.

Academy is available now at no cost at academy.drlogic.com. Further information can be found at drlogic.com.

1956 Individuals brings conversational AI to Engage Works’ Flux Innovation Lounge

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LONDON, UK. September 4th, 2026 – Creative technology studio Engage Works has welcomed 1956 Individuals, the conversational AI platform developed by SKC Studios, as its newest innovation partner at the Flux Innovation Lounge in London’s Greenwich Design District.

The partnership gives brands, agencies and organisations visiting Flux the chance to experience lifelike, multilingual AI avatars that can hold natural conversations and respond to questions in real time. The technology demonstrates how conversational AI can create new ways for people to access information, explore stories and interact with physical environments.

Rather than navigating screens, menus or static information, visitors can simply have a conversation. 1956 Individuals’ avatars engage people in real time, answering questions naturally using approved information and, where appropriate, connecting with operational systems to trigger actions and workflows behind the scenes.

The technology complements Engage Works’ work creating immersive brand, cultural and innovation experiences, while adding a new conversational layer to the technology available for clients to explore at Flux.

Steve Blyth, Founder and Group CEO of Engage Works, said: “Flux has always been about making emerging technology tangible. Rather than talking to clients about what might be possible, we want them to come in, experience it for themselves and immediately start thinking about what it could mean for their organisation.

“1956 Individuals is a brilliant example of that. Conversational AI has the potential to completely change how people interact with brands, places and information. Bringing the platform into Flux means our clients can experience a different way of accessing information and services, and start imagining how conversational interfaces could become part of their own customer, visitor or employee experience.”

From historic queens to the shop floor

1956 Individuals has already demonstrated the versatility of conversational AI across heritage, retail, healthcare and other public-facing environments.

At Leeds Castle, the platform powers AI Queen Eleanor of Castile, described as the world’s first environment-aware historical AI avatar. Created as part of the Pilgrimage of Love: Eleanor of Castile exhibition, the experience enables visitors to speak directly with the medieval queen and ask their own questions about her life, decisions and legacy. The avatar responds in real time and can converse in English, French and Spanish.

The technology turns historical interpretation into a two-way experience, allowing visitors to move beyond predetermined narratives and explore history through their own curiosity. Its responses are grounded in carefully researched and approved historical knowledge, combining conversational AI with responsible content governance.

More recently, 1956 Individuals entered large-format retail with a deployment at IKEA Reading, where an AI avatar welcomed customers and introduced them to the retailer’s Scan & Pack service. Positioned at the store entrance, the avatar helped shoppers understand how to use the service, demonstrating how conversational AI can support practical customer journeys as well as immersive storytelling.

The platform is also being used to develop AI William Gladstone for the Museum of the Prime Minister. The high-fidelity conversational avatar is designed to provide audiences with a new way to explore the former Prime Minister’s leadership, historical record and political legacy, supported by content governance and consultation with relevant rights-holders and authorities.

Simon Cummin, Creative Technology Director at Engage Works, said: “What excites us about 1956 Individuals is that the technology moves AI beyond the confines of a text box and creates a more intuitive, conversational way for people to access information and services within physical spaces.

“For experience design, that opens up some really interesting possibilities. An avatar could provide access to historical knowledge in a museum, guide visitors through an innovation space, help customers navigate a retail environment or deliver information on behalf of a brand. And because the technology can connect into wider systems, the conversation can lead somewhere useful rather than simply ending with an answer.

“Having 1956 Individuals permanently available at Flux gives us another technology we can experiment with alongside our clients and explore how conversational AI can become part of a much bigger connected experience.”

Information you can talk to

Developed by the Suffolk-based team at SKC Studios, 1956 Individuals is designed around the concept of turning static information into “information you can talk to.”

The platform supports two complementary types of avatars: Asset avatars, which carry story, context and interpretation within experiences and attractions; and Utility avatars, which can support practical functions including wayfinding, bookings, service navigation and first-contact support.

Deployments are built around transparency, ethical design and client-approved information, with multilingual access and defined governance intended to provide organisations with greater control over how AI represents their brand, knowledge and services.

Babita Devi, Co-founder & Chief Commercial Officer at SKC Studios, said: “Our vision is to create a new interface layer between people, information and services, enabling organisations to make trusted knowledge, expertise and actions accessible through natural conversation. Whether that means helping a visitor explore the life of a medieval queen in a museum, guiding a customer through a retail journey, or enabling employees to access sophisticated enterprise workflows and services, the goal is the same: reducing friction between people and the information, systems and outcomes they need.

“Partnering with Engage Works gives us a unique opportunity to showcase that vision in practice. Flux brings together organisations that are actively exploring the future of customer, visitor and employee experiences, making it the perfect environment to demonstrate how conversational interfaces can transform the way people access information, interact with services and engage with brands. We are excited to help organisations move beyond talking about AI and start experiencing what this next generation of interaction can deliver.”

Bringing conversational AI into Flux

The partnership will enable Engage Works to demonstrate 1956 Individuals alongside the wider ecosystem of interactive, immersive and emerging technologies within Flux Innovation Lounge.

Flux is Engage Works’ working innovation and R&D environment, located in Greenwich Design District, providing a space where clients and partners can see, explore and get hands-on with emerging technology and consider its practical application within their own organisations.

Engage Works describes Flux as its “home of the new”, providing a hands-on environment for workshops, demonstrations and experimentation with clients and collaborators.

The addition of 1956 Individuals expands that ecosystem further into conversational AI, giving visitors an opportunity to explore how information, services and expertise can be made more accessible through natural conversation.

Steve Blyth added: “The most interesting conversations at Flux often start with someone seeing a piece of technology and saying, ‘Could we use that to…?’ That’s exactly what we want.

“Our innovation partners give us the building blocks to keep experimenting and pushing ideas further. 1956 Individuals brings an exciting new dimension to that mix, and we’re looking forward to exploring what we can create together.”

Flux Innovation Lounge is available for client demonstrations, innovation workshops, events and collaborative sessions with Engage Works’ creative technology team.

For further information about Engage Works and Flux Innovation Lounge, visit engageworks.com.

Debt Recovery Experts urge London Businesses to tackle Late Payments 

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LONDON, UK — East Central London has been identified as one of the worst-affected areas in Britain for late payment, with 72.6 per cent of invoices sent by small businesses in the area paid late over a 12-month period, according to research published by accounting software company FreeAgent. Only the Isle of Man recorded a higher rate. The same research found that 49.3 per cent of invoices sent by UK small businesses generally were paid late, up from 43 per cent the previous year.

London’s dense concentration of financial, professional and creative services businesses means many firms operate through long client relationships and complex commercial arrangements, which can make chasing overdue payment feel particularly fraught. A delayed invoice from a single significant client can have an outsized effect on a smaller firm’s cash flow, particularly where that client accounts for a large share of overall revenue.

The wider national picture remains challenging. Sage’s SME Performance Pulse, published in June 2026, found that 49 per cent of invoices issued by UK small businesses are currently overdue, with an average wait of 27 days beyond agreed terms. SMEs are, in turn, taking an average of 37.1 days to pay their own suppliers, up from 31.9 days a year earlier — a pattern that suggests delayed payment is increasingly passed down supply chains rather than absorbed by any single business.

Leading Business Debt Collection Experts Federal Management, who provides commercial debt recovery services to businesses across London and the UK said the capital’s business density brings both opportunity and risk when it comes to payment terms.

“London businesses often work with larger clients and bigger invoice values, which can make the temptation to keep chasing informally, rather than escalate, even stronger,” Chris Spencer for Federal Management said. “In our experience, the businesses that protect their cash flow best are the ones who set a clear point at which they move from reminders to formal recovery action, and stick to it.”

For personally owed debts and smaller commercial debts, including private school fees, healthcare and veterinary bills common across London’s boroughs, Private Debt Collection Specialists Frontline Collections provide a parallel recovery service from their central London Debt Collection Offices.

 Both London based Debt Collection agencies are FCA regulated and operate within the legal and regulatory framework governing UK debt collection services, including the ability to escalate to legal action where necessary.

Under the Late Payment of Commercial Debts (Interest) Act 1998, businesses are entitled to charge statutory interest of 8 per cent above the Bank of England base rate on overdue commercial invoices, together with reasonable recovery costs, provided payment terms were clearly documented from the outset.

The Office of the Small Business Commissioner introduced the Fair Payment Code in late 2024, replacing the earlier Prompt Payment Code, as a voluntary framework encouraging larger businesses to pay suppliers more promptly. Research published by Hiscox in February 2026 found that UK SMEs remain collectively owed £70.4 billion despite the new code, and the Federation of Small Businesses has previously estimated that around 50,000 UK businesses close each year as a direct result of cash flow problems linked to late payment.

London businesses are advised to set out payment terms clearly in writing, run credit checks on new clients, issue proactive reminders ahead of due dates, and seek professional recovery support once an invoice has been outstanding for an extended period without resolution.

About Federal Management Federal Management is an FCA-regulated commercial debt collection agency providing B2B recovery services to businesses in London across the UK, including sectors such as construction, manufacturing, logistics and professional services. More information is available at federalmanagement.co.uk.

About Frontline Collections Frontline Collections is an FCA-regulated debt recovery agency with Collection offices in London, specialising in consumer and smaller commercial debt recovery, including sectors such as private schools, healthcare and veterinary services, across the UK. More information is available at frontline-collections.com.